Get NASPGHAN Annual Meeting 2019 Content Anytime, Anywhere

Enhance your NASPGHAN Annual Meeting 2019 experience with NASPGHAN OnDemand, a new online library of key sessions from the Annual Meeting. Watch sessions you missed, or revisit sessions you attended. Access approximately 50 hours of recorded presentations and earn Continuing Medical Education (CME) credits!

The NASPGHAN OnDemand experience offers you the convenience of learning on your own time — from the comfort of your home, office, or on-the-go.

NASPGHAN OnDemand

$499

  • Sync Across All Your Devices
  • Download MP3 Files
  • Earn Credit With Online Testing
  • Earn Credit With Online Testing

Sessions

NASPGHAN OnDemand includes sessions from the Single Topic Symposium, the Postgraduate Course and the Annual Meeting.

NASPGHAN OnDemand laptop showing OnDemand content

About

North American Society For Pediatric Gastroenterology, Hepatology & Nutrition (NASPGHAN) OnDemand logo

About NASPGHAN OnDemand

NASPGHAN has partnered with Wolters Kluwer to offer you NASPGHAN OnDemand, an online library of sessions from the NASPGHAN Annual Meeting.

NASPGHAN OnDemand includes the Single Topic Symposium, the Postgraduate Course as well as the Annual Meeting sessions at your fingertips, whenever and wherever you want.

CME Info

NASPGHAN Mission Statement

The education mission of the North American Society for Pediatric Gastroenterology, Hepatology and Nutrition is to:

  • Advance understanding of normal development, physiology and pathophysiology of diseases of the gastrointestinal tract, liver and nutrition in children.
  • Improve professional competence, quality of care, and patient outcomes by disseminating knowledge through scientific meetings, professional, and public education.

Our activities, education, and interventions will strive to use Adult Learning Methods (ALM) designed to improve competence, practice performance, and patient outcomes in measureable ways. These educational activities will be targeted to pediatric gastroenterologists, physicians with an expertise in pediatric gastroenterology, hepatology, and nutrition, subspecialty fellows in pediatric gastroenterology, and nurses specializing in pediatric gastroenterology, hepatology, and nutrition.

2019 education opportunities: Single Topic Symposium, Postgraduate Course, Annual Meeting NASPGHAN

Important Dates:

Date of Release: October 29, 2019

Date of Termination: November 3, 2020

Single Topic Symposium

CONTINUING EDUCATION AND MOC PART II

ACCREDITATION STATEMENT

The North American Society for Pediatric Gastroenterology, Hepatology and Nutrition (NASPGAN) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Satisfactory Completion

For MOC credit, learners must pass the post-test with a score of 60% or higher and complete an evaluation form to receive a certificate of completion. If you are seeking continuing education credit for a specialty not listed below, it is your responsibility to contact your licensing/certification board to determine course eligibility for your licensing/certification requirement.

Physician

The North American Society for Pediatric Gastroenterology, Hepatology and Nutrition (NASPGHAN) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. NASPGHAN designates this live activity for a maximum of 8 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and NASPGHAN. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Amedco LLC designates this live activity for a maximum of 36.5 contact hours for nurses (21.0 Max for the NASPGHAN Annual Meeting / 8.75 Max for APGNN / 8.0 for the Post Graduate Course / 8.0 for the Single Topic Symposium). Learners should claim only the credit commensurate with the extent of their participation in the activity.

Disclosure of Conflict of Interest

The following table of disclosure information is provided to learners and contains the relevant financial relationships that each individual in a position to control the content disclosed to NASPGHAN. All of these relationships were treated as a conflict of interest, and have been resolved. (C7 SCS 6.1-‐6.2, 6.5)

SUPPORTERS – For the Single Topic Symposium
Thank you for the generous support through educational grants from:
Albireo Pharma, Inc
Alexion Pharmaceuticals, Inc
Gilead Sciences, Inc
Mirum Pharmaceuticals
New York Presbyterian Morgan Stanley Children’s Hospital
Retrophin, Inc
Takeda Pharmaceuticals America, Inc.

FACULTY
SINGLE TOPIC SYMPOSIUM

Estella Alonso MD Medical Director, The Siragusa Transplantation Center Professor of Pediatrics (Gastroenterology, Hepatology, and Nutrition) and Medical Social Sciences Northwestern University Feinberg School of Medicine Sally Burnett Searle Professorship in Pediatric Transplantation Ann and Robert H. Lurie Children’s Hospital Chicago, IL

William F. Balistreri MD Dorothy M. M. Kersten Professor of Pediatrics Director Emeritus, Pediatric Liver Care Center Medical Director Emeritus, Liver Transplantation Program Director Emeritus Fellowship in Transplant Hepatology Professor, UC Department of Pediatrics Cincinnati Children’s Hospital Medical Center Cincinnati, OH

Udeme D. Ekong MD, MPH, FAASLD Associate Professor of Pediatrics Georgetown University Medstar Georgetown University Transplant Institute Washington, DC

Jean C Emond MD Thomas S. Zimmer Professor of Surgery Chief of Transplantation Services Columbia University and The New York Presbyterian Hospital Past President American Society of Transplant Surgeons New York, NY

Regino P. Gonzalez-Peralta, MD Pediatric Gastroenterology, Hepatology and Liver Transplant AdventHealth for Children AdventHealth Transplant Institute Orlando, Florida

Jared R. Green MD Assistant Professor of Radiology Northwestern University Feinberg School of Medicine Division Head, Interventional Radiology Ann and Robert H. Lurie Children’s Hospital Chicago, IL

Sanjiv Harpavat MD, PhD Assistant Professor, Department of Pediatrics Baylor College of Medicine Texas Children’s Hospital Houston, TX

Evelyn Hsu MD Associate Professor of Pediatrics University of Washington School of Medicine Director, Hepatology Fellowship Program Medical Director, Liver Transplant Program Seattle Children’s Hospital Seattle, WA

Samar Ibrahim MB, ChB Assistant Professor Pediatric Gastroenterologist Pediatric Transplant Hepatologist Mayo Clinic Rochester, MN

Saul J. Karpen, MD, PhD, FAASLD Raymond F. Schinazi Distinguished Biomedical Chair Professor of Pediatrics Emory University School of Medicine Division Chief, Pediatric Gastroenterology, Hepatology and Nutrition Children’s Healthcare of Atlanta Atlanta, GA

Simon Ling MB, ChB, MRCP (UK) Division Head, Gastroenterology, Hepatology and Nutrition The Hospital for Sick Children Associate Professor, Pediatrics University of Toronto Toronto, Canada

Cara Mack MD Professor, Pediatrics-Gastroenterology, Hepatology and Nutrition University of Colorado, School of Medicine Children’s Hospital Colorado Aurora, CO

Parvathi Mohan MD Director of Hepatology Children’s National Medical Center Professor of Pediatrics The George Washington School of Medicine Washington DC

Jean P. Molleston MD Division Chief, Pediatric Gastroenterology, Hepatology, and Nutrition Riley Hospital for Children Professor of Clinical Pediatrics Indiana University School of Medicine Indianapolis, IN

Marialena Mouzaki, MD MSc Associate Professor of Pediatrics University of Cincinnati Medical Director, Nutrition Services Division of Gastroenterolgy, Hepatology and Nutrition Cincinnati Children’s Hospital Medical Center Cincinnati, OH

Rene Romero MD Professor of Pediatrics Joseph H. Moss Chair in Pediatrics, Hepatology and Liver Transplantation Clinical Director, Pediatric Hepatology Medical Director, Pediatric Liver Transplant Program Children’s Hospital of Atlanta Emory University School of Medicine Atlanta, GA

Ronald J. Sokol MD, FAASLD Professor, Pediatrics-Gastroenterology, Hepatology and Nutrition Section Head, Gastroenterology, Hepatology and Nutrition Director, Colorado Clinical and Translational Sciences Institute Associate Medical Director, Pediatric Liver Center and Liver Transplantation Program Vice Chair, Clinical and Translational Research Assistant Vice Chancellor for Clinical and Translational Science University of Colorado, School of Medicine Children’s Hospital Colorado Aurora, CO

James Squires MD, MS Assistant Professor of Pediatrics University of Pittsburgh School of Medicine Program Director, Pediatric Transplant Hepatology Fellowship Program UPMC Children’s Hospital of Pittsburgh Pittsburgh, PA

Robert Squires MD Professor of Pediatrics, University of Pittsburgh School of Medicine UPMC Children’s Hospital of Pittsburgh Pittsburgh, PA

Shikha S. Sundaram MD, MSCI, FAASLD Medical Director, Pediatric Liver Transplant Associate Professor, Pediatrics (Gastroenterology, Hepatology and Nutrition) University of Colorado School of Medicine Children’s Hospital Colorado Aurora, CO

Riccardo Superina MD, FRCS(C), FACS Robert E Schneider Chair in Transplantation Division Head, Transplant and Pediatric Hepatobiliary Surgery Professor of Surgery (Pediatric) Northwestern University Feinberg School of Medicine Ann and Robert H. Lurie Children’s Hospital Chicago, IL

Jennifer Vittorio, MD Assistant Professor of Pediatrics at Columbia University Medical Center Pediatric Hepatology & Gastroenterology Center for Liver Disease & Transplantation NewYork-Presbyterian Hospital – Columbia University New York, NY

Alexander Weymann MD Assistant Professor of Clinical Pediatrics The Ohio State University College of Medicine Director, Liver Center Medical Director, Liver Transplantation Nationwide Children’s Hospital Columbus, OH

Important Dates:

Date of Release: October 29, 2019

Date of Termination: November 3, 2020

Postgraduate Course

Physicians

The North American Society for Pediatric Gastroenterology, Hepatology and Nutrition (NASPGHAN) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

AMA PRA Statement

NASPGHAN designates this live activity for a maximum of 8 AMA PRA Category 1 Credit(s)TM Physicians should only claim credit commensurate with the extent of their participation in the activity.

Satisfactory Completion

For MOC credit, learners must pass the post-test with a score of 60% or higher and complete an evaluation form to receive a certificate of completion.

If you are seeking continuing education credit for a specialty not listed below, it is your responsibility to contact your licensing/certification board to determine course eligibility for your licensing/certification requirement.

Nurses

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and NASPGHAN. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Amedco LLC designates this live activity for a maximum of 8 contact hours for nurses. Learners should claim only the credit commensurate with the extent of their participation in the activity.

ABP MOC Part II Credits

Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 8 MOC Part 2 points for the Post-Graduate Course in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit. Participant must complete the assessment within 30 days of the activity. Participant information will be uploaded to ABP 30 days post activity.

FACULTY

NASPGHAN POSTGRADUATE COURSE

Course Directors:

Maria Oliva-Hemker MD
Director, Division of Pediatric Gastroenterology, Hepatology and Nutrition
Stermer Family Professor of Pediatric Inflammatory Bowel Disease
Vice Chair for Faculty Development, Diversity and Promotion,
Department of Pediatrics
Johns Hopkins University School of Medicine
Baltimore, MD

Jennifer Strople MD, MS
Associate Professor of Pediatrics
Northwestern University Feinberg School of Medicine
Program Director, GI Fellowship Program
Ann & Robert H. Lurie Children’s Hospital
Chicago, IL

Faculty:

David Brumbaugh, MD
Associate Professor of Pediatrics
University of Colorado School of Medicine
Associate Chief Medical Officer
Children’s Hospital Colorado
Denver, CO

Edaire Cheng, MD
Assistant Professor
Pediatrics, Internal Medicine
UT Southwestern Medical Center
Dallas, TX

Carlo Di Lorenzo, MD
Chief, Division of Pediatric Gastroenterology, Hepatology and Nutrition
Nationwide Children’s Hospital
Columbus, OH

Alessio Fasano, MD
W. Allan Walker Chair in Pediatric Gastroenterology and Nutrition
Professor of Pediatrics Harvard Medical School
Professor of Nutrition Harvard T.H. Chan School of Public Health
Division Chief, Pediatric Gastroenterology and Nutrition
Director, Center for Celiac Research and Treatment
Director, Mucosal Immunology and Biology Research Center
Associate Chief for Research
MassGeneral Hospital for Children
Boston, MA

Anne Griffiths, MD, FRCPC
Co-Lead, IBD Centre
Northbridge Chair in IBD
SickKids Hospital
Senior Associate Scientist, CHES program
SickKids Research Institute
Professor of Pediatrics
University of Toronto
Toronto, ON

Edward J. Hoffenberg, MD
Co-Director, Center for Pediatric Inflammatory
Bowel Diseases
Children’s Hospital Colorado
Professor of Pediatrics
University of Colorado School of Medicine
Aurora, CO

Sohail Husain, MD
Professor, Pediatrics (Gastroenterology)
Lucile Salter Packard Children’s Hospital
Stanford, CA

Stacy A. Kahn, MD
Attending Physician, Division of
Gastroenterology, Hepatology and Nutrition
Inflammatory Bowel Disease Center
Director, FMT and Microbial Therapeutics Program
Boston Children’s Hospital
Assistant Professor of Pediatrics
Harvard Medical School
Boston, MA

Peter Kahrilas, MD
Professor of Medicine, Gastroenterology and Hepatology
Northwestern Medicine
Chicago, IL

Saul J. Karpen, MD, PhD, FAASLD
Raymond F. Schinazi Distinguished Biomedical Chair
Professor of Pediatrics
Division Chief
Pediatric Gastroenterology, Hepatology and Nutrition
Emory University School of Medicine
Children’s Healthcare of Atlanta
Atlanta, GA

Julie Khlevner, MD
Associate Professor of Pediatrics
Columbia University Medical Center
Director, Pediatric Gastrointestinal Motility Center
Division of Pediatric Gastroenterology, Hepatology and Nutrition
Morgan Stanley Children’s Hospital
New York, NY

Srinadh Komanduri, MD
Professor of Medicine, Gastroenterology and Hepatology
Professor of Surgery, Gastrointestinal
Director of Endoscopy
Northwestern Medicine
Chicago, IL

Petar Mamula, MD
Director, Endoscopy
Children’s Hospital of Philadelphia
Professor of Pediatrics
University of Pennsylvania Perelman School of Medicine
Philadelphia, PA

Sonia Michail, MD, CPE, FAAP, AGAF
Research Director, Inflammatory Bowel Disease Program
Attending Physician
Professor of Clinical Pediatrics
Keck School of Medicine of USC
Children’s Hospital Los Angeles
Los Angeles, CA

Important Dates:

Date of Release: October 29, 2019

Date of Termination: November 3, 2020

Annual Meeting NASPGHAN

Meeting Objectives
To improve clinical competence and performance through:
1. Being acquainted with new discoveries in the pathophysiology of gastrointestinal, pancreatic, hepatobiliary and nutrition related diseases.
2. Exposure to state-of-the art techniques that can be applied to the diagnosis and treatment of gastrointestinal, hepatobiliary, pancreatic and nutrition-related diseases.
3. Becoming more familiar with the changing health care environment, the regulatory process by which new discoveries come to application, and the importance of advocacy and ethics in the practice of pediatric gastroenterology, hepatology and nutrition.

Physicians
NASPGHAN is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NASPGHAN designates this live activity for a maximum of 37.0 (21.0 Max for the NASPGHAN Annual Meeting / 8.75 Max for APGNN / 8.0 for the Post Graduate Course / 8.0 for the Single Topic Symposium / 4.75 for CHIME / 1.25 for LASPGHAN) AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their
participation in the activity.

Nurses
In support of improving patient care, this activity has been planned and implemented by Amedco LLC and NASPGHAN. Amedco LLC is jointly accredited by the Accreditation Council for Continuing
Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Amedco LLC designates this live activity for a maximum of 37.0 contact hours for nurses (21.0 Max for the NASPGHAN
Annual Meeting / 8.75 Max for APGNN / 8.0 for the Post Graduate Course / 8.0 for the Single Topic Symposium / 4.75 for
CHIME / 1.25 for LASPGHAN). Learners should claim only the credit commensurate with the extent of their participation in
the activity.

Program Evaluation

It is NASPGHAN policy to conduct post activity evaluations. The results of these evaluations play a major role in planning future CME activities and are shared with faculty presenters.

Faculty Disclosure

In order to ensure independence, objectivity and scientific rigor in all activities and in accordance with the ACCME, ANCC and ACPE Standards for Commercial Support, all those in a position to control the content of an educational activity are required to disclose their relevant financial relationships. This includes indicating that one has nothing to disclose.  Disclosure information will be distributed to the activity attendees.

Prior to the program, all persons involved in the development or presentation of course content are expected to disclose any relevant financial relationships with any entity producing, marketing, re-selling, or distributing health care foods or services consumed by, or used on, patients and related to the content of their presentations. All conflicts have been resolved satisfactorily.

NASPGHAN ANNUAL MEETING CORPORATE SUPPORTERS
Abbott Nutrition
Albireo Pharma, Inc
Alexion Pharmaceuticals, Inc
American Partnership for Eosinophilic Disorders (APFED)
Apollo Endosurgery
Boston Scientific
Children’s Hospital Colorado
Cook Medical
Diversatek
Erbe
Feeding Matters
Fresenius Kabi
Gilead Sciences, Inc
JOLI Diagnostic Inc
Mead Johnson Nutrition
Mirum Pharmaceuticals
Nestlé
New York Presbyterian Morgan Stanley Children’s Hospital
Olympus
Pentax Medical
QOL Medical, LLC
Retrophin, Inc
Takeda Pharmaceuticals America, Inc.

CPNP/NASPGHAN NUTRITION SYMPOSIUM SUPPORTERS

Support for this year’s symposium has been provided by:
Abbott Nutrition
Mead Johnson Nutrition

CPNP Founders

Thanks to the following companies for their support of this event and the establishment of the Council of Pediatric Nutrition Professionals

Abbott Nutrition
Dr. Schar
Mead Johnson Nutrition
Nestlé Nutrition
QOL Medical, LLC

NASPGHAN, the NASPGHAN Foundation, CPNP and APGNN thank the following companies and organizations for their generous support of our 2019 research and educational programs
Abbott Nutrition
Albireo Pharma, Inc
Alexion Pharmaceuticals, Inc
American Partnership for Eosinophilic Disorders (APFED)
Apollo Endosurgery
Boston Scientific
Children’s Hospital Colorado
Cook Medical
Diversatek
Erbe
Feeding Matters
Fresenius Kabi
Gilead Sciences, Inc
JOLI Diagnostic Inc
Mead Johnson Nutrition
Mirum Pharmaceuticals
Nestlé
New York Presbyterian Morgan Stanley Children’s Hospital
Olympus
Pentax Medical
QOL Medical, LLC
Retrophin, Inc
Takeda Pharmaceuticals America, Inc.

How To Access Content

To access OnDemand, you will need the access code that was sent to you from OnDemand.org. If you purchased before the meeting, your access code will be sent during the meeting. If you purchased after that, your access code was sent immediately after purchase.

If you do not receive your receipt by email with the access code, please check your junk mail. If you need your access code resent, please contact Support@OnDemand.org and provide the email address that was used to purchase On Demand.

Once you click on your access link, you will be prompted to log-in.  If you have purchased a previous year of On Demand, please log-in with your existing username/password or you can register for a new account. You will then have access to your OnDemand sessions.

On subsequent visits, you do not need your personalized access link. You can simply  Login in the upper right corner. Enter the username and password you created.

If you have forgotten your On Demand username or password, click Forgot username/password on the log-in page. Enter the email address that you used when you registered your OnDemand access link and we will send your username and instructions on resetting your password. For security reasons, passwords cannot be emailed.

FAQs

Content must be played at the presentation level. On the homepage, you can browse content by the meeting schedule, session, presentation or presenter. You must continue making selections until you are at the presentation level. When you see a presentation of interest, click on the View Now button. You can also search for specific content by using the search tab.

Basic Search searches session titles, presentation titles, and speaker names and will display the results from any of those three categories containing your search term. If you select a session from the results list, it will display all the presentations in that session (even though your search term may not be in every presentation title).

Search Content of Slides searches every word on every slide in every presentation. The results are ordered by the number of times your search term shows up in the presentation. In addition, the search results display the time stamp when your search term appears in the presentation. You can go directly to that point of the presentation by clicking on the time stamp. You must be online to use the search content of slides.

Yes, to view the thumbnails, you must be watching a presentation in full-screen mode. To get to full-screen mode, place your mouse over the video window while you are playing a presentation and a control panel will appear. Select the icon with box and arrow in the top right corner. The presentation will go into full-screen mode and thumbnails will appear on the bottom of the screen.

Yes, if you have begun watching a presentation, the player will automatically start at the place you stopped regardless of what device you are on. In other words, if you start watching a presentation on your work computer, you can immediately start playing at the place you stopped watching on your tablet or phone. To see a list of presentations that you have recently watched, Browse by Recently Viewed.

You may have up to three places that control the volume. Within the video window (place your mouse over the video window and there is a volume control on the bottom right), on your computer and on your speakers if you have external speakers.

Neither the presentation slides nor the videos can be downloaded. Presenters typically prefer to not have their presentations be downloadable. You can, however, download MP3s of the audio only when you are logged into the online version.

Your purchase includes a drive that will be automatically sent to you. The portable drive contains the same presentations as the online version, but you do not have to be online to watch the presentations on the portable drive. If you do not have Silverlight or an HTML5 compatible operating system/browser, you may need to be online the first time you use the portable drive to download Silverlight at Microsoft Silverlight.

Please note: While the same presentations are available on the drive, certain functionality is not available on the drive including Search Content of Slides, Bookmarks, Testing, Most Watched and Most Liked. To access these features you must use the online version of your player.

On Demand is automatically formatted to play on most mobile devices. Simply log-in on your mobile device. We cannot guarantee compatibility with every mobile device as operating system requirements are constantly changing.

You must be online to stream sessions on your mobile device. Sessions cannot be downloaded to your mobile device. Most sessions should work over 3G/4G in addition to Wi-Fi, however, the quality will depend on the bandwidth available at any given location and time.

Please note: Testing is not available on your mobile device.

Sessions will be available online for two years from the date of the meeting. You can access sessions on your drive indefinitely, but not all features are available on the drive, including Search Content of Slides, Testing, Bookmarks, Most Watched and Most Liked.

We can only publish presentations with speaker permission, which can change at any time. We do our best to keep the content list up-to-date; however printed materials may not reflect the most accurate content listing if a speaker has requested their presentation not be published after the content list was printed.

Yes, credit can be claimed for selected sessions. To see what sessions are eligible for a credit, select “Browse by CME Eligible”. You will also see an icon on any session that is accredited throughout the player.

To claim credit for a session, review the “CME Info” that is automatically displayed before you watch the session. You can also access the “CME Info” by clicking the “CME Info” button when you are playing a presentation.

After watching all presentations in a session, click on the Test button that appears above the presentation when you are playing a presentation to take the post-test and evaluation survey. You must be online and logged into the online version of the product to take the post-test. You must score 100% on the post-test, but you will have the opportunity to re-take questions that you missed until you score 100%. Once you have completed the post-test and survey, you will be able to generate a Certificate. The certificate will include all credits claimed in the calendar year.

Please note: Testing is not available on your mobile device.

Yes. Click on the Certificate button on the top right of the player. If you have successfully passed at least one test, a Generate Certificate link will appear. You can print the certificate as many times as you would like and it can also be downloaded and saved to your computer.

CME credit is available for physicians.

You can contact support@OnDemand.org or call us at 818-844-3299 (Toll Free 800-501-2303).  Support Hours of Operation are 6:00 AM – 5:00 PM PT

The following conditions apply:

  • If CME credit is available and has been claimed, a refund will not be permitted.
  • For products that include physical CD’s, thumb drives or hard drives, these items must be returned to Wolters Kluwer before a refund can be processed.
  • If the original was purchased with an offer for a premium such as a gift card, the premium must be returned, or a partial refund may be granted that excludes the value of the premium.

Refunds will be permitted within 30 days of receiving online or digital access to your product.

System Requirements

Microsoft Windows

  • Microsoft Windows 10
  • Windows Server 2008
  • Windows 8
  • Windows 7
  • Windows Vista
  • Microsoft Edge
  • Microsoft Internet Explorer 7.0 or later
  • Microsoft Edge

iOS

  • Mac OS X 10.5.7 or later

Blackberry (On-Demand MP4 Playback Only)

  • Blackberry OS 10.0 or later
  • PlayBooks for QNX devices
  • Blackberry browser
  • Wi-Fi or cellular data connection (3G or higher)

Android (Mediasite 6.0.2 or later)

  • Android 4.0 or later (on-demand)
  • Android 4.4.x (live)

*Note: Android live support is limited to Dolphin browser on HLS capable Android devices running 4.4.x (KitKat), and the Mediasite EVP Server must be at version 7.0.10 or later. Android™ 4.0 or later (on-demand)

  • Android browser
  • Wi-Fi or cellular data connection (3G or higher)

Microsoft Surface

  • Windows 8 or 8.1
  • Internet Explorer 10.0 or later
  • Wi-Fi or cellular data connection (3G or higher)

iPad

  • iPad 2 or later
  • iOS 6.1 or later
  • Apple Mobile Safari
  • Wi-Fi or cellular data connection (3G or higher)

iPhone/iPod

  • iPhone 4.0 or later, iPod Touch 4th generation or later
  • iOS 6.1 or later
  • Apple Mobile Safari
  • Mediasite Mobile App
  • Wi-Fi or cellular data connection (3G or higher)

Microsoft Windows

  • Microsoft Internet Explorer 7.0 or later
  • Mozilla Firefox
  • Google Chrome
iOS
  • Safari
  • Mozilla Firefox
  • Google Chrome

Microsoft Windows

  • Adobe Flash
  • Microsoft Silverlight 5 or later
  • Google Chrome
iOS
  • Adobe Flash
  • Microsoft Silverlight 5
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